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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessica Sanders

Jessica Sanders

September 9, 2024

5  out of  5
rating by Jessica Sanders
"Garret was very helpful and went over everything to help better understand my insurance policy and get me started, totally recommend"
We responded:
"Thank you for your positive feedback! I'm glad to hear that Garret was able to assist you with your insurance policy and ensure that you had a clear understanding of it. We appreciate your recommendation and are happy to have been of help. If you have any more questions or need further assistance, feel free to reach out."
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James Vetter

August 29, 2024

5  out of  5
rating by James Vetter
"Kind and knowledgeable! Helped me save as much as I could!"
We responded:
"Thank you so much for leaving us a 5-star review on Google! We are thrilled to hear that our team was both kind and knowledgeable while assisting you. We understand the importance of helping our customers save as much as possible, and we're glad that we were able to achieve that for you. If there is anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We truly appreciate your kind words and support, and we look forward to serving you again in the future. Thank you again for taking the time to leave us such a positive review!"
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michael bauder

August 28, 2024

5  out of  5
rating by michael bauder
"I just switched my auto policy to State Farm for a yearly savings of $260. The change was handled expertly, efficiently and pleasantly by Garret."
We responded:
"Thank you so much for leaving us a 5-star review on Google! We are thrilled to hear that you switched your auto policy to State Farm and are already experiencing significant savings. We are delighted to know that Garret provided you with expert, efficient, and pleasant service during the transition. We pride ourselves on delivering exceptional customer experiences, and it's fantastic to hear that Garret exceeded your expectations. If there is anything else we can assist you with or if you have any further questions, please do not hesitate to let us know. We value your business and look forward to being there for all of your insurance needs in the future. Thank you again for your kind words and support!"
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Madison Lewitt

August 20, 2024

5  out of  5
rating by Madison Lewitt
"I had a unique situation in which I called the office to see what kind of help, if any, they could provide for me. My expectations were exceeded! The few people I spoke to were very understanding and friendly, Garret re-wrote my policy for me and was amazing! He seems to be a real, down to earth person and wanted to give me the best deal possible. Very much so appreciate you!"
We responded:
"Thank you for sharing your positive experience with the office! We're thrilled to hear that Garret went above and beyond to assist you with your auto insurance and renters insurance. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and for choosing Jake Kantola State Farm as your local Muskegon insurance agency."
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Cameron Wilson

August 15, 2024

5  out of  5
rating by Cameron Wilson
"Wonderful service, quick and easy, great rates, friendly and professional"
We responded:
"Thank you for your positive feedback! We're delighted to hear that you had a wonderful experience with our service. It's great to know that our process was quick and easy for you, and that you found our rates to be great. We always strive to provide a friendly and professional environment for our customers. If you have any more feedback or need assistance in the future, feel free to reach out. Thank you for supporting Jake Kantola State Farm as your local Muskegon insurance agency."
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Jordan Hill

August 9, 2024

5  out of  5
rating by Jordan Hill
"Worked with Garrett and he went above and beyond to save me money on my car insurance. Very transparent and smooth process start to finish. 10/10 recommend"
We responded:
"Thank you for your glowing review! I'm glad to hear that Garrett provided exceptional service and was able to help you save money on your car insurance. We strive to be transparent and ensure a smooth process for our customers from start to finish. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing Jake Kantola State Farm as your local Muskegon Insurance Agency."
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JaMaya Bozman

August 7, 2024

5  out of  5
rating by JaMaya Bozman
"I Love Them! They Are Very Friendly, Professional And Fast 💨. The Rates Are Wonderful And I Recommend Everyone To Insure With Them !"
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that Colton provided you with great service and that you had a positive experience with our team. We pride ourselves on being friendly, professional, and fast in assisting our customers. It's fantastic to know that you found our rates wonderful and would recommend us to others. We truly appreciate your recommendation and look forward to serving you and many others in the future. Thank you for choosing Jake Kantola State Farm as your local Muskegon insurance agency."
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Krista Stapleton

August 2, 2024

5  out of  5
rating by Krista Stapleton
"Kaylee was very kind and helpful!"
We responded:
"Thank you for your positive feedback about Kaylee! We're glad to hear that she was kind and helpful. We'll make sure to pass on your kind words to her. If you have any other questions or need further assistance, please don't hesitate to ask. Thank you for choosing Jake Kantola State Farm as your local Muskegon Insurance Agency for your homeowners insurance."
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Kenneth Marton

July 23, 2024

5  out of  5
rating by Kenneth Marton
"Garrett at State Farm was very professional and was exceptional in explaining everything. Definitely will recommend."
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Garrett at State Farm provided you with exceptional service and professionalism. We appreciate your kind words about his ability to explain everything thoroughly. We're glad to have met your expectations, and we look forward to serving you in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for recommending Jake Kantola State Farm as your local Muskegon Insurance Agency!"
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Brent Plumhoff

July 18, 2024

5  out of  5
rating by Brent Plumhoff
"Colton was really knowledgeable and helped with understanding my current policy and also about bundling policies."
We responded:
"Thank you for your positive review of Colton. We're delighted to hear that he was able to provide you with the knowledge and assistance you needed to understand your current policy and the benefits of bundling policies. Colton is a valued member of our team, and his dedication to providing excellent service is greatly appreciated. We will be sure to pass along your kind words to him. If you have any further questions or need any additional help, please feel free to reach out. We're here to support you. Thank you again for choosing Jake Kantola State Farm as your local Muskegon insurance agency for your auto insurance and renters insurance"
Profile photo of Amiya Ezell-Taylor

Amiya Ezell-Taylor

July 12, 2024

5  out of  5
rating by Amiya Ezell-Taylor
"Just started a policy today ! Started it online yesterday and finalized it over the phone today. I really liked how the agent reached out and went over the coverages . Even though the online platform gave me a few tech error messages This made me feel that I did it semi correct online . The price was good but what really sold me was the ( no large down payment)!! Thank you for allowing me to start my policy today with ease !"
We responded:
"Thank you for taking the time to share your positive experience with us! We're glad to hear that you found our online platform convenient and that our agent provided helpful assistance in going over the coverages. We apologize for any tech error messages you encountered during the process, but we're happy to know that it didn't deter you from completing the policy. We strive to offer competitive prices and flexible payment options, such as the no large down payment, to make it easier for our customers to get the coverage they need. We appreciate your business and look forward to serving you in the future!"
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Hattie Townsend

July 11, 2024

5  out of  5
rating by Hattie Townsend
"Kaylee was amazing, she was very helpful and knew her job!!!! Thxs"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that Kaylee provided you with amazing assistance and that she demonstrated a strong knowledge of her job. We appreciate your kind words and are glad we could help. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing Jake Kantola State Farm as your local Muskegon Insurance agency."
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Meg Millar

July 3, 2024

5  out of  5
rating by Meg Millar
"Kaylee was fantastic and offered great customer service!"
We responded:
"Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that Kaylee provided you with fantastic customer service. We'll be sure to pass on your compliments to her. If there's anything else we can assist you with, please don't hesitate to let us know. We greatly appreciate your support!"
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Paris Patterson

July 3, 2024

5  out of  5
rating by Paris Patterson
"Kaylee is so knowledgeable. I really enjoyed getting to interact with her - she is caring and personable! What a great hire! Can’t wait to keep doing business with you in the future."
We responded:
"Thank you for your amazing 5-star review! We're delighted to hear that Kaylee's knowledge and caring nature made your interaction with her enjoyable. We'll be sure to let her know about your kind words. We're grateful for your continued business and look forward to serving you in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for your support!"
Profile photo of Zee Jay

Zee Jay

July 2, 2024

5  out of  5
rating by Zee Jay
"Had a wonderful experience with Colton, he hooked me up with great insurance for both auto and renters. The whole process was quick and painless, thanks much."
We responded:
"Thank you for your positive feedback! I'm glad to hear that you had a wonderful experience with Colton and that he was able to provide you with great insurance for both auto and renters. It's great to know that the whole process was quick and painless for you. I'll make sure to pass on your kind words to Colton. If you have any more questions or need further assistance, feel free to let me know. Thanks again for choosing Jake Kantola State Farm as your local Muskegon Insurance Agency!"
Profile photo of Mackenzie Campbell

Mackenzie Campbell

July 2, 2024

5  out of  5
rating by Mackenzie Campbell
"Kaylee was super great to work with, very personable, and helpful!"
We responded:
"Thank you for sharing your experience! I'm delighted to hear that Kaylee was super great to work with and that she was both personable and helpful. I'll be sure to pass along your kind words to her. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback!"
Profile photo of Erina Nazarko

Erina Nazarko

July 2, 2024

5  out of  5
rating by Erina Nazarko
"Kaylee was very knowledgeable and very personable over the phone. She answered all of my questions with enthusiasm and I look forward to doing business with her in the near future"
We responded:
"Thank you for your review! We're thrilled to hear that Kaylee was both knowledgeable and personable during your phone conversation. It's great to know that she was able to answer all of your questions with enthusiasm. We're excited about the possibility of doing business with you in the near future as well. If there's anything else we can assist you with in the meantime, please don't hesitate to let us know. Thank you for choosing us!"
Profile photo of Liza Carrillo

Liza Carrillo

July 2, 2024

5  out of  5
rating by Liza Carrillo
"Kaylee has been an amazing person to work with! I felt comfortable talking about my insurance and she made it a great experience overall!"
We responded:
"Thank you for sharing your feedback! We're delighted to hear that Kaylee has been amazing to work with and that you felt comfortable discussing your insurance needs with her. It's wonderful to know that she made the experience great for you overall. We appreciate your kind words and if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing us as your insurance provider!"
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Bella Bouma

July 2, 2024

5  out of  5
rating by Bella Bouma
"Great sales rep and very knowledgeable & outgoing."
We responded:
"Thank you for your positive feedback! I'm glad to hear that Kaylee provided great service and demonstrated knowledge and a friendly attitude. I'll make sure to pass on your kind words to her. If you have any further questions or need assistance, feel free to let me know!"
Profile photo of Amber Cummings

Amber Cummings

July 1, 2024

5  out of  5
rating by Amber Cummings
"Garret was very helpful and thorough with the policy. He was knowledgeable and friendly. I ended the phone call not only happy and relieved to have a great policy for a great rate but to have an agent that I can trust and be in good hands with. Thank you, Garret!"
We responded:
"Thank you for sharing your positive experience with Garret! We're thrilled to hear that he provided you with helpful and thorough assistance regarding your policy. We'll make sure to pass along your kind words to Garret and let him know how much you appreciate his knowledge and friendly demeanor. We're glad to have earned your trust and we're here to help you feel confident and well taken care of. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Jake Kantola State Farm as your local Muskegon Insurance Agency."
Profile photo of Ton Johnson

Ton Johnson

June 27, 2024

5  out of  5
rating by Ton Johnson
"Colton did a great job"
We responded:
"Thank you for taking the time to leave a positive review about your experience with Colton for an insurance quote. We're thrilled to hear that Colton provided excellent customer service. We appreciate your feedback and look forward to serving you in the future. Thank you for choosing Jake Kantola State Farm as your local Muskegon Insurance Agency."
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Manpreet Singh

June 27, 2024

5  out of  5
rating by Manpreet Singh
"Colton did great job !"
We responded:
"Thank you for your positive feedback about Colton's service! We appreciate your kind words and are glad to hear that he did a great job. We'll make sure to pass on your appreciation to Colton and the rest of our team. If you have any further feedback or questions, please don't hesitate to let us know. Thanks for choosing Jake Kantola State Farm as your local Muskegon Insurance agency for your auto insurance and renters insurance."
Profile photo of Colby French

Colby French

June 27, 2024

5  out of  5
rating by Colby French
"Colton was great and very helpful."
We responded:
"Thank you for your positive feedback! I'm glad to hear that Colton provided great assistance and was helpful. We appreciate your review and hope to assist you again in the future. Thank you for choosing Jake Kantola State Farm as your local Muskegon Insurance Agency for your auto insurance."
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Robb Lee

June 24, 2024

4  out of  5
rating by Robb Lee
"Very good service"
We responded:
"Thank you for your positive feedback! I'm glad to hear that Colton provided you with everything you needed and made your experience pleasant. Thank you for choosing Jake Kantola State Farm as your local Muskegon Insurance agency for your home insurance and auto insurance."
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Erick Jordan

June 20, 2024

5  out of  5
rating by Erick Jordan
"Very responsive. Quick and easy to work with. Great people."
We responded:
"Thank you for your kind words! We're thrilled to hear that you found Colton to be very responsive and easy to work with. We take pride in providing great service, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to working with you again in the future! Thank you for choosing Jake Kantola State Farm as your local Muskegon Insurance agency for your home insurance and auto insurance."